


Press F10 to save this setting and restart the computer.Under System Configuration, look for a Biometric Device option if it exists, enable it.Press the Power button to start the computer, and press the F10 key to open the BIOS setup utility.

If you need to enable this feature, check your BIOS for biometric support:

Depending on the model number of your computer, there are options in the BIOS to turn the biometric device on and off. The Biometric device is a hardware that controls the fingerprint reader. Next, uninstall and then reinstall DigitalPersona Password Manager or your Fingerprint Reader software and register your Fingerprint afresh. If you use Microsoft Fingerprint Reader software, then this issue could occur if your fingerprint has not been registered correctly or if there is no Windows password for the Windows account.Ĭreate a Windows login password via User Accounts. 2] Check if it has been registered correctly 1] Physically clean the fingerprint reader sensorįirst physically clean the fingerprint reader sensor using a tissue or a clean cloth and ensure that your fingerprint reader software is up-to-date.
